Frequently Asked Questions
Everything you need to know about PowerScrub™.
Product & Usage
What is PowerScrub™?
PowerScrub™ is a cordless electric cleaning brush designed
to make everyday household scrubbing easier and more convenient.
What comes with my PowerScrub™?
Your order includes the handheld PowerScrub™ device,
five interchangeable cleaning attachments, and a USB charging cable.
Where can I use PowerScrub™?
PowerScrub™ is designed for suitable household cleaning
surfaces, including areas around sinks, kitchens, and bathrooms.
Test on a small, inconspicuous area before using it on delicate surfaces.
How do I switch cleaning attachments?
Turn off the device before changing attachments.
Remove the current cleaning head and securely fit the
attachment you want to use, following the product instructions.
How do I charge PowerScrub™?
Charge the device using the included USB cable and a compatible
power source. Follow the supplied charging instructions and
keep the charging connection dry.
Shipping & Orders
How can I track my order?
Check your order confirmation email and any shipping
updates you receive. If you need help locating your order,
contact us with your order number.
How long does shipping take?
Delivery estimates vary depending on your location and shipping
service. Please review our Shipping & Returns page for
current shipping information.
Can I change or cancel my order?
Contact our support team as soon as possible with your order
number. Whether changes are possible depends on your order's
processing status.
Returns & Support
Can I return PowerScrub™?
Returns are subject to our current return policy.
Please review the Shipping & Returns page for eligibility
and instructions before sending an item back.
What if my order arrives damaged?
Contact our support team with your order number and details
about the issue. Photos can help us review the situation
and determine the next steps.
How can I contact customer support?
Visit our Contact Us page and send us a message.
Include your order number if your question is about an order.
Still have questions?
We're here to help with your PowerScrub™ experience.