1–3 Days
Order Processing
Business Days
7–15 Days
Estimated Delivery
Business Days After Shipping
30 Days
Return Request
Window After Delivery
Shipping Information
📦
Order Processing
Orders are typically processed within
1–3 business days, excluding weekends
and holidays. You'll receive an order
confirmation email after checkout.
🚚
Estimated Delivery
Estimated delivery is 7–15 business
days after shipment. Delivery times
may vary depending on your location,
shipping carrier, and unexpected delays.
This timeframe is an estimate,
not a guaranteed delivery date.
📍
Track Your Order
Once your order ships, tracking
information will be provided when
available. You can use the tracking
details in your shipping confirmation
to follow your package.
💳
Shipping Costs
Any applicable shipping charges
will be displayed at checkout
before you complete your purchase.
Returns & Refunds
What is your return policy?
We accept eligible return requests
within 30 days of delivery.
Returned items must meet our return
conditions. Please contact us before
sending an item back so we can
review your request and provide
return instructions.
How do I request a return?
Visit our
Contact Us
page and provide your order number,
the item you wish to return, and
the reason for your request.
Our support team will review your
request and provide the next steps.
Are return shipping costs covered?
Return shipping costs depend on the
reason for the return and the
applicable return conditions.
Our support team will explain any
relevant shipping costs before
you send your item back.
What if my PowerScrub™ arrives damaged?
Please contact our support team
with your order number, a description
of the issue, and photos if available.
We'll review the problem and help
determine an appropriate resolution.
How long do refunds take?
Once a refund is approved and issued,
it typically takes 5–10 business days
to appear on your original payment
method, depending on your bank or
payment provider.
Order Questions
Can I cancel or change my order?
Contact our support team as soon as
possible with your order number.
Whether changes or cancellations
are possible depends on the
processing and shipping status.
What if my package is delayed?
Delivery estimates can sometimes
change due to carrier delays,
weather, or other circumstances.
If your package is taking longer
than expected, contact us with
your order number for assistance.
What if I entered the wrong address?
Contact us immediately with your
order number and the correct address.
Address changes may not be possible
after an order has been processed
or shipped.
Need Help With Your Order?
Have a shipping, return, or order
question? Our support team is here to help.
Contact Support →
